A qualitative study of shift handover practice and function from a socio-technical perspective

ACKNOWLEDGEMENT

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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DECLARATION

I , hereby declare to the best of my knowledge that all the contents of this thesis represent my personal authentic work, and that no such thesis has been previously submitted for any academic examination or any other qualification. Additionally, it is a representation of my own personal opinions, and does not have anything to do with those of the University.

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Abstract

The paper focus on understanding the different research methodologies under took by the research in the research under study. The aim was to understand the effectiveness and biasness in the study if they exist. The evaluation showed that the information that is exchanged during this process is important to patient safety and continuity of care giving. Different methods of conducting handover process have been recommended and practiced however; researchers' findings continue to reveal inconsistency and in effectiveness of the handover processes and that, there has been no proper direction on the best way to conduct an effective handover. The purpose of this literature review is to explore the factors of nurse shift change handover and how they influence the effectiveness of continuity of patient care. This evidence may be used to improve practice on the author's ward where most patients are clinically stable and are on their last journey to being discharged.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 01: INTRODUCTION1

Patient Information1

Hand Over2

In effective hand over3

CHAPTER 02: LITERATURE REVIEW4

Handover Difficulties4

Handover Structure And Form5

Handover Complexities6

CHAPTER 03: METHODOLOGY7

Overview7

Qualitative research7

Transfer systems8

Disposal practice8

CHAPTER 04: RESULT AND DISCUSSION9

CHAPTER 05: LIMITATIONS OF THE STUDY10

CHAPTER 06: CONCLUSION AND FUTURE RECOMMENDATIONS11

REFERENCES12

CHAPTER 01: INTRODUCTION

The research conducts an evaluation of the methods that were used by the research in the study relating to “A qualitative study of shift handover practice and function from a socio-technical perspective”. Additionally the research takes into consideration three studies in a themed matrix according to the topics provided to better understand the topic. The research focuses on identifying and examining factors of night shift change handover practices that enhance continuity of patient care. The research reviews a decent amount of literature to properly identify factors and issues involved in the management of such factors, and how the process can be done smoothly. Continuity and consistency in nursing care will rely on effective transfer of information between nurses at shift change Manias and Street (2000).This shift handover is an important part of the communication process because it offers focus and direction to those who are about to begin their duties and are liable to patient safety Fenton (2006).It is also seen to provide opportunity for education, emotional support and social interaction. However, despite its importance in influencing the quality ...