ANGER MANAGEMENT

Anger in the Workplace

Transmittal Letter

March 16, 2011

Instructor NameUniversity NameCourse Name

Dear Mr xyz:

We are submitting to you the report, due March 16, 2011, that you requested. The report is entitled Anger in the Workplace. The purpose of the report is to inform you three solutions of anger in the workplace. The content of this report concentrates on the structural and acoustical aspects of the Anger in the Workplace. This report also discusses the cause of anger. If you should have any questions concerning our project and paper please feel free to contact xyz at 491-5048.

Sincerely,

xyz

Executive Summary

Anger management has become significant concern in the modern workplace. One out of four American workers report themselves to be chronically angry, which has been linked to negative outcomes such as revenge, retaliatory behavior, poor work performance, interpersonal aggression, increased turnover, and absenteeism. We hypothesized that people who work in office environments decorated with aesthetically engaging art posters would experience less stress and anger in response to task-related frustration.

Table of Contents

Introduction4

Anger in the Workplace5

The Actual Cause7

Anger management program offer in the workplace.7

Conclusion11

Anger Management

Introduction

We have all skilled anger in the workplace. A certain allowance is anticipated and advised usual in any business. Yet in latest years furious outbursts appear to be on the increase both in frequency and intensity. Of late, we've seen such alarming incidences as Omar Thornton's massacre at Hartford Beer Distributors in Manchester, Connecticut, and Steven Slater's verbal tirade and spectacular exodus from a JetBlue airplane. Both disgruntled workers chose hostile and hard-hitting modes of expressing their anger over what they asserted were their sadness and unjust remedy on the job(Fernandez,2006).

Most of us can concern to each of these men and the annoyance and discontent they sensed over what they seen as a hostile work environment. Yet there are countless other ones who are identically as dissatisfied with their occupations but manage not act in such a deplorable manner. What determinants some workers to answer so viciously and what can employers manage to reduce the possibility of this occurrence inside their companies? Very couple of us were ever educated as young children what we're actually considering with in consider to anger(Getz, 2002). Gaining a deeper comprehending of this mighty strong feeling is the first step in being adept to organize it more competently and appropriately and bypass disastrous happenings for example those just mentioned.

 

Anger in the Workplace

Anger has become progressively identified in latest decades as a foremost difficulty in the American workplace. It is widespread to glimpse in the daily bulletin or on the nightly report announced an article about an overstressed, disgruntled worker striking or even murdering coworkers. Indeed, latest investigations display that one of four American employees is chronically furious at work (Gibson & Barsade, 1999), assisting to more than 16,000 risk and 700 attacks in agencies over the United States each work day (Kaufer & Mattman, 2004).

Anger has furthermore been connected to other, more insidious conclusions, for example declined productivity, expanded absenteeism, ineffective work connections, ...