CASE STUDY

CASE STUDY

CASE STUDY

1-What are airlines doing to improve the quality of service to passengers?

Ans. Customer service and support became important features for Air tran Air Tran Airways quickly became one of most popular airlines connecting major business centers and leisure destinations of Eastern US and Midwest. It was founded in 1993 and quickly grew popular among businessmen and leisure travelers that appreciate high quality of service for low fare. Based Atlanta, Air Tran delivers passengers and cargos to over forty locations running over 130 daily flights from Atlanta city. Traveling with Air Tran you can easily reach Indianapolis, Richmond, Charlotte, ...