Change Management: The Case of Healthcare Services Group

Change Management: The Case of Healthcare Services Group

Introduction

Every country of the world formulates, develops, and maintains its own set of measures for catering its basic objectives of a health and medical care needs. The core objectives of the health care system include: keeping public healthy, and protecting people from ruining financially from medical and healthcare expenses. The countries with the best health care systems around the world are Switzerland, Finland, Sweden, Norway, Netherlands, Spain, Italy, France, and Japan. Every country strives to improve and enhance its healthcare system. Adequate health care system is the right of every citizen. In this research paper, we are going to discuss the health care system of Switzerland as model, and how can we implement that model in the United States. It is a popular debate these days that whether the United States should adopt the health care system model of Switzerland, or not. Switzerland has one of the finest health and medical care system in the world. The healthcare system of Switzerland has influenced the health care system of various countries, and has inspired many countries to implement such health care system (Schmenner, 2006, p280).

Discussion and Analysis

In the United States of America, there exists a clear and disconcerting racial disparity in the distribution of good health, which can be seen in differential levels of morbidity and mortality affecting blacks and whites. It is necessary to describe the change process to identify aspects that must change as plans change, as implements and directs as well as the natural process of staff resistance before changes in working environment. The failure of change efforts in many organizations has based on not taking into account, beyond the rhetoric, personal processing center and not a proper balance between them and adaptation of this process changes

About The Company

The health Service Group has the expertise and experience for meeting these needs, making their customers for the preferred choice for the hospital and nationwide the senior living clients. The major objective of the Health Service Group, Inc is provide linen, dietary services, laundry and housekeeping services for the healthcare industry, which includes the retirement complexes, nursing homes, rehabilitation centers and hospitals that are located in United States.

Operations

Description of Services

They provide administrative, management and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry.

Thus, HCSG operates their business in two segments, one is housekeeping and other is Dietary. The housekeeping segments contains the managing of the client's housekeeping department that is primarily responsible for the disinfecting, sanitizing and cleaning of patient rooms and client's facility common areas, also including the processing and laundering of the personal clothing belongs to the facility's patients (Adams, 2001, p1-32).

Whereas the Dietary segment actually consist of the function of managing the clients' dietary department that is primarily responsible for the meal preparation, providing dietician consulting professional services, food purchasing, and also includes the development of a menu ...