CHAPTER FINDINGS AND ANALYSIS

Chapter Findings and Analysis

Chapter Findings and Analysis

The relation between Part A (Q1) and Part B (Q2 Q3, Q4)

What is your gender?

Total

male

female

Have you ever used e-Government Services?

yes

Count

109

61

170

% within What is your gender?

100.0%

98.4%

99.4%

no

Count

0

1

1

% within What is your gender?

.0%

1.6%

.6%

Total

Count

109

62

171

% within What is your gender?

100.0%

100.0%

100.0%

Of the total people who completed the survey, 109 males said yes to question 1 and 0 males said No, whereas 61 females who took the survey said yes and 1 said No to question 1.

How old are you?

Total

Less than 20

21 to 30

31 to 40

41 to 50

more than 50

Count

Have you ever used e-Government Services?

yes

5

114

40

10

1

170

no

0

1

0

0

0

1

Total

5

115

40

10

1

171

% within how old are you?

Have you ever used e-Government Services?

yes

100.0%

99.1%

100.0%

100.0%

100.0%

99.4%

no

.0%

.9%

.0%

.0%

.0%

.6%

Total

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

In the age correlation to question Number 1, respondents who said yes; 5 were aged less than 20, 114 were between 21-30, 40 respondents were aged between 31-40, 10 were between the ages of 41-50 and only one respondent falls in the age group more than 50.

However only 1 person said No to question 1 and belonged to the age group 21-30.

What is your education level?

Total

high school

undergraduate

postgraduate and above

Have you ever used e-Government Services?

yes

Count

8

50

112

170

% within What is your education level?

100.0%

100.0%

99.1%

99.4%

no

Count

0

0

1

1

% within What is your education level?

.0%

.0%

.9%

.6%

Total

Count

8

50

113

171

% within What is your education level?

100.0%

100.0%

100.0%

100.0%

Of the total 170 people who responded with a Yes to question 1, Eight people had attended high school, fifty were undergraduates and 112 were postgraduate and above.

On the contrary only one person who said No to question 1 belonged to the group 'postgraduate and above'

Case Processing Summary

N

%

Cases

Valid

131

46.8

Excludeda

149

53.2

Total

280

100.0

a. Listwise deletion based on all variables in the procedure.

For the cronbach's alpha the data set for all questions was selected, of which 46.8% (131) cases were valid, and 53.2% (149) cases were excluded for insufficient data.

Reliability Statistics

Cronbach's Alpha

N of Items

.883

18

The cronbach's Alpha for the data set is equal to 0.883 suggesting that the data has high internal consistency (0.7 is the least acceptable value).

H1. Information quality will positively affect use in the G2C e-Government context.

Chi-Square Tests

Value

df

Asymp. Sig. (2-sided)

Pearson Chi-Square

4.940E1a

16

.000

Likelihood Ratio

42.330

16

.000

Linear-by-Linear Association

16.604

1

.000

N of Valid Cases

134

a. 16 cells (64.0%) have expected count less than 5. The minimum expected count is .81.

The Chi Square test shows the level of significance as 0, which falls below the acceptance region of 0.5, therefore the test reveals insignificant relation.

Chi-Square Tests

Value

df

Asymp. Sig. (2-sided)

Pearson Chi-Square

3.517E1a

16

0.0037656363011711017

Likelihood Ratio

32.01407744217438

16

0.009957676131950699

Linear-by-Linear Association

9.975526864545897

1

0.0015863459680703013

N of Valid Cases

134

a. 14 cells (56.0%) have expected count less than 5. The minimum expected count is .90.

The Chi Square test shows the level of significance as 0.0037, which falls below the acceptance region of 0.5, therefore the test reveals insignificant relation.

Chi-Square Tests

Value

df

Asymp. Sig. (2-sided)

Pearson Chi-Square

4.704E1a

16

.000

Likelihood Ratio

42.345

16

.000

Linear-by-Linear Association

21.379

1

.000

N of Valid Cases

134

a. 17 cells (68.0%) have expected count less than 5. The minimum expected count is .54.

The Chi Square test shows the level of significance as 0, which falls below the acceptance region of 0.5, therefore the test reveals insignificant relation.

Chi-Square Tests

Value

df

Asymp. Sig. (2-sided)

Pearson Chi-Square

3.823E1a

16

.001

Likelihood Ratio

30.537

16

.015

Linear-by-Linear Association

7.440

1

.006

N of Valid Cases

134

a. 16 cells (64.0%) have expected count less than 5. The minimum expected count is .60.

The Chi Square test shows the level of significance as ...