clientele Relationship Management

Customer Relationship Management in Information Technology

Customer Relationship Management in Information Technology

Introduction

Client point of contact is vital since your business marketing orientation and focuses on the client and its current and future needs. This is the interface between your organization and its customers. For example, you buy a new car from a dealer, and you're in the salon. Dealer contact point. You meet with the seller that shows the car. Seller contact point. You go home and look at the site of a car manufacturer, and then send the company e-mail. Both points of contact. Other contact points include a ...