Communication Barriers

Abstract

In organizations, communication plays a vital role. It can either make an organization or break it. Communication plays its role in each management process. Starting from planning, organizing, and leading to controlling. Communications skills vary across the employees in an organization. The article includes details on the communication barriers. How these barriers affect personal and organization effectiveness. Moreover in this study I will focus on techniques, to overcome communication barriers.

Introduction

Communication is a process of exchanging information that is of due importance or interest of both parties. It can include any relevant incidents, business dealings, data sharing, social networking and knowledge sharing. Research shows that communication skills have a great impact on the individual as well as the organizational level (Brun, 2009). A study of 2009 proved the fact that according to recruiter communication skills are considered to be the most important characteristic of a job candidate (Yate, 2005). According to George Shaw, the greatest setback of communication is the illusion that it has been accomplished.

Basically, there are four key barriers for communication, i.e. Process barrier, personal barrier, physical barrier and semantic. These barriers are also known to be the noise in any communication process.

Process Barrier

There is a well established process flow for communication that is accepted worldwide. This process flow describes the channel through which a person is able to communicate effective. In case, any single step missed in the communication process ends up to act like a barrier. The following example defines how each step turn into a barrier:

Sender barrier: The sender is unable to deliver his innovative plan

Encoding: The statement expressions are not good enough to encode the plan proper

Medium: The communication is set over a telephonic conference

Decoding: The receiver is unable to effectively decode the plan initiated

Receiver: The ...