Conflict, Decision Making, and Organizational Design

Conflict, Decision Making, and Organizational Design

Introduction

In the era of globalization where businesses have expanded across the globe, competition has increased and has formed a new dynamism in the industry and the market itself. Every company works extra ordinarily to compete with its rivals and sustain its position in the industry. Well planned strategies are developed to give businesses a focused path to follow in order to achieve the aims and objectives of the firm. Labor is the most valuable asset in the whole process. Thus, keeping workers happy and satisfied is a challenge and the most significant task for the leaders of any firm. There are times when employees and employers have conflicts and disagreements over many issues. The following essay is the evaluation of such a case. It will discuss about the conflict, decision making and organizational design of McDonalds.

Discussions

Before we begin with the conflicts the company faces, and what are the conflict management strategies etc, let's first discuss the company itself and its human resource.

McDonalds Company History

The McDonald's Corporation is American global operators who are the presenters of fast food restaurants. It is the top-selling fast food chain in the world. The first McDonald's restaurant was started on 15th May 1940 by the brothers Richard and Maurice McDonald ("Dick & Mac") in San Bernardino, California. The restaurant was known after 1948, when the brothers introduced an innovative and efficient way of cooking hamburgers and switched to self-service.

McDonald's currently operates approximately 32,000 restaurants in over 100 countries under its own brand. Its main products are the burgers, sandwiches, fries, menus for breakfast, soft drinks, smoothies, desserts and, recently, salads and fruit. It has included several children's play areas in many restaurants. It serves approximately 47 million customers a day.

Conflict Management

When two or more people interact with each other, there are always some points where anyone disagrees. It is the stage where the other party has different notions than the former. The disagreement to conclude to a mutual decision is thus, resulted in conflict. Conflict can be defined as the presence of conflicting motivational structure with respect to the goal. Thus, in order to resolve conflicts, there is a conflict management science. Therefore, to resolve the conflicts, there are some negotiation strategies.

McDonalds and Conflict Management

McDonald's employs thousands of young workers in hundreds of stores. It is one of the ten firms that has cultural identification of large sections of the youth. It was very complex to know the current employment situation of young people working in the multinational McDonald's, not only because of the particularity of the universe to be analyzed, but also the revenues and putting obstacles fast food company to its employees to express themselves freely on issues of work organization, the hiring, the various wage categories and, mainly, to provide an opinion on the specific culture of American businessman pool.

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