CONSUMER-DRIVEN HEALTH CARE

Consumer-Driven Health Care



Consumer-Driven Health Care

Introduction

Customer is always right is the mantra of the retail sector, the Chicago retailer Marshall Fields popularized by. So far - however, this philosophy was not really a place of health. Many Americans no longer view themselves in the traditional passive patient, but as a consumer.

Discussion

Health consumption, but what has been a buzz word for years, health plans, and other industry stakeholders really consumer behavior, attitudes and unmet needs, what do you know about? 2008 Survey of Consumer Health Deloitte1 different needs and preferences, still poorly understood by health plans ...