FEDEX CORPORATION

FedEx Corporation

Table of Content

INTRODUCTION TO TOPIC AND FEDEX3

FEDEX'S TIGHT FOCUS ON STRATEGIC INFORMATION SYSTEMS4

HIGHER DEMAND FOR FEDEX RESULTING IN MARKET SHARE GROWTH5

FEDEX'S IT CAPABILITIES RATED BEST5

THE EXPRESS TRANSPORTATION AND LOGISTICS INDUSTRY6

BRANDING AND BUSINESS STRUCTURE UP UNTIL 19 JANUARY 20009

EVENTS LEADING UP TO THE JANUARY 2000 REORGANISATION11

CONCLUSION & RECOMMENDATIONS15

REFERENCES18

FedEx Corporation

Introduction to topic and FedEx

What is E-commerce? Commerce is the buying and selling of goods and services. Over the past few years' commerce has moved from traditional features of selling products, but one main feature stays the same, the people.

This paper will discuss how the FedEx Corporation used e-business and IT to grab a competitive advantage within their market place, this can be achieved by following some IS strategies, these could include the Porters five forces model that shows how a company can gain competitive advantage by identifying its external forces, thus allowing the company to increase its profits in a matter of a few years, from an $8 Billion operation to an $18 Billion operation today. This essay will discuss how the FedEx Corporation used e-business and IT to grab a competitive advantage within their market place, thus allowing the company to increase its profits in a matter of a few years, from an $8 Billion operation to an $18 Billion operation today. FedEx Corporation is one of the world's leading courier and express logistics companies. A US multinational company based in Memphis, it was founded in 1973 by Fred Smith and started its European operations in 1984. Its European headquarters (HQ) are in Brussels. The company operates in 211 countries around the world and is divided into seven business units: FedEx Corporation, FedEx Express, FedEx Ground, FedEx Freight, FedEx Customs,

FedEx's Tight Focus on Strategic Information Systems

This emphasis on IT innovation has gained FedEx a 30 percent share in the highly competitive business to consumer express delivery market, according to Chris Newton, a senior analyst of supply chain strategies for AMR Research in Boston (CIO Magazine, 2001). In my opinion, FedEx knows that without IT their business is liveless. They look beyond transportation from point A to point B but focus on value-added services that they want to put around package movement, especially the ability to see into the movement itself. That is what FedEx has sold successfully selling. In my analysis, this is how they have positioning themselves with clients.

The company, which claims to have the only fully automated hub network in the ground package industry as of December 3, 2002 , FedEx also plans to introduce new facilities that will use the most advanced material handling and scanning systems available in the world to enhance the efficiency of its package sorting operations.

Higher Demand for FedEx Resulting in Market Share Growth

FedEx claimed it expects to handle as many as 2.6 million packages a day during December 2002 . In the company's most recent quarter, ended Aug. 31, average daily volume was 2.1 million packages. FedEx passed the 2 million mark for the first time during the holiday season last ...