How to Measure the Effectiveness of Project Management Consultants

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TABLE OF CONTENTS

Problem Statement1

Introduction1

Purpose2

Theoretical Framework2

Research Question3

Significance3

Background4

Nature of the Study4

Literature Review5

Successful Surgery Patients Scheduling in Ambulatory Surgery Centers5

Block Scheduling11

Tailoring the System of Scheduling13

Styles of Scheduling14

Problems that Affect Patient Flow in Ambulatory Surgery Centers19

Scope20

Assumptions21

Methodology21

Data Collection21

Research Instrument22

Mixed Research Methodology22

Sampling23

REFERENCES25

Problem Statement

The research is about patient scheduling for ambulatory surgery centers (ASC) to improve physician utilization and increase capacity. The Ambulatory Surgery Centers are at 10 locations within the same practice and use central scheduling in an electronic system. The measures are procures schedule per physician, procedures scheduled by location.

Introduction

Patient Scheduling systems lie at the junction of timely and efficient access to ambulatory surgery center services. Timely access in critical for indentifying proper medical outcomes in ambulatory surgery settings (Zhang, 2006). This is also a significant determinant for the satisfaction of patient. This ability of providing on-time access is determined by large number of factors that comprise of basic questions regarding how many and what kinds of physical resources and equipment an ambulatory surgery center must invest in? How the ambulatory surgery centers assign resources among several sites? How it must staff each hospital site or ambulatory surgery center? What policies best analyze which patients and providers get high priority access to medical resources and how scheduling of appointments is done?

Scheduled Patients experience specialty and primary care visits in ambulatory surgery centers, as well as some elective forms of surgeries. In different medical environments, the process of scheduling patients is different (Testi, 2007). This research will describe the process of patient scheduling in ambulatory surgery centers that are located at 10 different locations. In addition, ambulatory surgery center encounters unscheduled patients that are needed to be seen by pain physicians immediately. There is need of managing the patient scheduling in ambulatory surgery centers as surgical and specialty care patients often need to be seen as soon as possible. The goal of the research is to analyze the use of central electronic patient scheduling system in order to improve patient utilization and patient capacity (Persson, 2007).

Purpose

The research will be unique and it will be about increasing the utilization and capacity of pain management physician through assigning operating rooms to patient procedures. This research will provide an overview of an automated patient scheduling system that will be helpful for ambulatory surgery centers, which are located at 10 places. The measures will include procures schedule per physician, and procedures scheduled by location.

Theoretical Framework

In order to apply the most suitable research strategy for the research, the researcher will make use of a method that is mainly termed as onion method. The process of carrying out the research will be compared to an onion to reveal the main issues about how to gather the required data needed to answer the questions of research. The approaches in different research layer will have dependencies. Therefore, the design of research will be developed from to down, it will start with the surface layer, adopt a philosophy of research design and after ...