IT TRAINING SERVICES

IT TRAINING SERVICES

IT TRAINING SERVICES

Training is systematic process by which employees learn knowledge, skills, and/or attitudes (KSAs) necessary to do their jobs. Because training is systematic, it is distinct from other ways in which employees acquire new KSAs, such as through experience or serendipitous learning. (Gusky 2002:11)

Training is different than employee development. Training addresses KSAs in one's current job, whereas developmental efforts enable employees to target KSAs that may be useful in some future job. This distinction, though, is sometimes fuzzy. A training course on basic supervisory skills may be both the training experience for new supervisors and ...