JOB DESIGN

Job Design

Job Design

Introduction

Job design has generated substantial theoretical and empirical interest in the past decades. The purpose of this entry is to describe and evaluate the most significant approaches to job design.

Mager and Piper (2006) mention that job design describes the process of analyzing a job or occupation into its various components, that is, organizational structure, work activities, and informational content. The process results in a relevant, timely and tailored database of job-related information that can be used in a variety of ways: to develop conventional, individualized, computer-based and/or critical incident (discussed below) education and training programs and materials; to create and classify job titles; to write job descriptions; to prepare organization charts; to conduct time and motion studies; to determine quality assurance standards; and to write both knowledge-and performance-related employee evaluation measures.

a - Job Design for Store Manager

The position of store manager is one that holds vast duties and great responsibilities. There are a wide variety of stores which employ store managers to maintain the overall quality and day-to-day operations of the establishment (Mager and Piper, 2006). In order to learn more about the duties and responsibilities of a store manager, it is important to highlight what in fact these individuals do on a daily basis.

There are many duties this individual is responsible for completing and each duty in and of itself is vital to the smooth operation of the store. The first main duty of a store manager is overseeing the hiring, firing and maintaining of personnel. These individuals are ones who make the store a success and it takes a strong manager to ensure that the perfect individuals are hired to fill sales associate positions, clerical positions and other important job titles. In addition to these tasks, the store manager must see to it that each individual is adequately trained to fill their job title and supervise the work that they do throughout their employment at the store (Wrzesniewski & Dutton, 2001).

Another important duty and/or responsibility of the store manager deals with the money that comes into the store and goes back out as well. The store manager is responsible for handling the turning in of cash at the end of each sales associate's day and is required to ensure that all the money is accounted for in the end. In addition, a store manager is usually responsible for paying the employees and ensuring that the ...