OPERATIONS MANAGEMENT

Operations Management



Executive Summary

This paper is about the study of Operations Management in an organisation. Strategy and operations are inextricably connected: strategy is a plan to reach an objective and operations is the means of getting there. Operations management involves the planning and coordination of work. Strategically, this involves the long-term planning and structuring of work. Indeed, the task of operations strategy is to design the operating system, which is the joint configuration of resources and processes, such that its resulting competencies are aligned with the organization's desired competitive position. Tactically, the task of operations management is to utilize the operating system and provide the best match of supply with demand. Further the paper discusses the definition of operations management, major decisions concerning the operations management, the implementing plan of operations and the performance indicators for the operations of an organisation. The paper also includes the strategies for successful operations management and the questions that needed to be answered in order to formulate that strategy. The basic purpose of this study is to explore the concept of “Operations Management of an organisation” in a holistic context. Thus, the success of any organisation depends on how efficiently and effectively the organisation manages operations. Low productivity of the organisation is often attributed to the inability of managers to understand the importance of operations.

Operational Management

Introduction

Operations Management Operations Management means all the processes that lead to convert inputs into products or services useful to the consumer or user. Operations management includes services such as restaurants; transport companies, financial services, shops and hotels, and also includes manufacturing management, such as the various factories. The operations of each institution to produce a product or service and these processes interact with other basic functions such as finance, marketing and human resources. Examples of operations: manufacturing a car in the car factory, the educational process at the University, to prepare and serve food in the restaurant. Operations include production operations in the main and auxiliary they include purchasing, warehousing, inland transportation, manufacturing (conversion), transfer the final product or service to the customer (Wilson, 1990, pp 67-90).



Discussion and Analysis

Operations are "a process, method, or series of actions, mainly of a practical nature" (Collins English Dictionary, 1986). Based on this definition, the operation is an essential attribute of any type of human activity, which is characterized by organization and productivity. We can therefore conclude that all organizational functions are the operation and that all management activities include operations management.

Often the terms "manufacture" and "operations" are used interchangeably, in industry, commercial and non-commercial activities is widely believed that production management is a separate, segregated from the other area that should interest only those who are directly engaged in the production (Skinner, 1974, pp. 11-12).

Production Management

Historically the first established discipline management. She first entered the program and in teaching. The leaders of industries have been and often still are competent professionals who can be entrusted with all the problems of process management product ...