Negotiation skills are the tools by which one can overcome conflicting situations. Many big organizations use this technique to arrive at a mutual decision by neglecting and ignoring sources of conflict. It is a process in which all individuals or parties facing a conflict mutually discuss and list down all possible mutually agreeable outcomes and decide upon following one of the best alternatives. This process involves the significant factors of equality, honesty, mutual benefit and maintenance of a bond. The basic aim of negotiation in any organization is to avoid conflicts, strengthen the functions ...