PERFORMANCE IMPROVEMENT IN HEALTHCARE

Performance Improvement in Healthcare

Performance Improvement in Healthcare

Introduction

In this essay, a sphere in health related practice in Australia which requires performance improvement. In an attempt to understand the topic thoroughly, a health care organization would be chosen i.e. XYZ Hospital in Australia. Diabetes is a major illness around the world and affects a vast number of people.

Diabetes in Australia is quite common and could be considered as a growing epidemic. In order to adequately explain the performance improvement prospects in XYZ Hospital for diabetes prevention ; a thorough analysis of the organisation's strategic goals/objectives, the major steps required for the improvement of organizational performance, the best approach for enhancing performance improvement for Diabetes prevention at XYZ Hospital would be discussed. Also, the various performance indicators and measures that could be used for motivating and engaging the stakeholders of XYZ Hospital to indulge in prevention and cure endeavours would be analysed and discussed.

In order to adequately understand the performance improvement avenues for Diabetes prevention and cure at XYZ Hospital in Australia; each element of the strategies used and suggested performance improvement prospects would be critically analysed. For the improvement of the functioning of XYZ hospital; both improvements at the level of health care systems in Australia and an increased cooperation and better coordination at the local, regional, national and international level are required (Hammer, N. Jack, T., Martinez, J. Martineau, T, 2001).

The XYZ Hospital is located in Australia and adheres to the Australian laws developed for healthcare facilities. The hospital treats a vast number of diabetic patients each year. It is one of the most commonly sought treatments at the hospital. The major changes that should be adopted by XYZ Hospital to improve its performance at providing better diabetic care, prevention and treatment would be highlighted.

Discussion

- Organisational Strategic Goals/Objectives

The XYZ hospital is rather a new establishment; hence the administrative set up of the hospital is not well developed. However, the hospital's strategic goal is to provide “the best possible health care service to Australians at reasonable rates” same goes for the treatment of diabetes. XYZ Hospital aims to enhance its operations and health care facilities to improve the standard of health care in the long run in Australia. The operational performance objectives of XYZ hospital are based on an evaluation of its performance goals. If a close analysis is conducted of the strategic/goals and objectives of the organization; the following strategic goals and objectives should be adopted by the administration of XYZ Hospital (Duckett, 2005): The strategic goals of XYZ Hospital should be articulated by laying emphasis on all aspects of performance in providing healthcare. It should focus on increasing the scores in order to adapt to the new situation and be able to reflect the changes in the culture of the hospital. The administration of XYZ Hospital should set the performance goals while keeping the ground realities of Australian healthcare in mind. The departments and staff of XYZ Hospital should work together in the development of an ...