PRACTICAL APPROACH TO TQM

The Dr Deming Philosophy and Practical Approach to TQM

The Dr Deming Philosophy and Practical Approach to TQM

The paper discusses the total quality management (TQM) movement and then elaborates about W. Edwards Deming's experiences and views. Finally, there is a comparison of total quality management and the Deming approach to quality management. The TQM movement was attractive to many organizations during the 1980s and the first half of the 1990s. To succeed, total quality management had many long-term requirements (Smith, 2005, 522). One of these was that top management must have a passion for the subject. Without this sustained ...