TOTAL QUALITY MANAGEMENT

Total Quality Management

Total Quality Management

Introduction

The concept of a comprehensive quality management was established on the basis of a wider quality management issues. It is one of several approaches quality management. Fundamentals and principles of TQM have evolved since the inception of the concept of quality and to this day the expansion and transformations are taking place. The idea of strategic quality management is one of the widest and most comprehensive of all qualitative approaches (Vidhu & Himanshu , n.d., pp. 2-8). Therefore, this paper is based on the evolution of strategic quality management, in which the 5 stage model will also be ...