BCAS QATAR CENTRE

BTEC HND IN BUSINESS MANAGEMENT

Managing Communications, Knowledge

AND

Information

ASSIGNMENT

BM/QR/01/SEMESTER - 1

[Date]

Table of Contents

Introduction1

Task 1: The information flow in organisation is essential to allow the day to day activities to take place. Management, staff needs information for decision making.1

1.1 Classify the range of decisions to be taken for this organization? Give details for such decisions.1

1.2 Identifying the information problem for situations given.2

1.3 Give examples of data turned into information and by reasoning derived as knowledge.2

1.4 Information is often required by people outside the organization for making judgments and decisions relating to an organization. Give four examples of decisions which may be taken by outsiders.2

1.5 Assess and give reasons for the information to be produced at different levels which have to be secure and accurate.3

1.6 List the source of information and highlight key information to be used by stakeholders of the organization.3

1.7 What do you consider the importance of some of the management information systems discussed for organization hierarchy?3

1.8 Recommend the emerging trends in using application software packages to solve business problems. Suggest your improvements for this organization.3

Task 2: Personal networking provides a straight forward approach to building and working within networks. It delivers a practical guide to creating the kind of network that you need, and becoming a natural & effective communicator.3

2.1 Suggest the various stakeholders, experts and their purpose to be involved in decision making for this organisation.3

2.2 Give examples or primary and secondary stakeholders.4

2.3 How does developing contacts will help employees to increase business relationships? Explain your methods.4

2.4 Identify the personnel involved in decision making. How can employee involvement improve decision making.4

Task 3: The efficient running of organizations requires that all the members of the organization work together and that requires the adequate understanding of what others are doing. It requires fundamentally communications which are efficient and effective.4

3.1 One definition of business communication is “the transmission of information so that is it received, understood and leads to action”. Evaluate the key items included in this definition.4

3.2 What process of communication currently exists in this organisation? Give reasons for improving, while evaluating the same.5

3.3 Because of the advantages and disadvantages associated with each type of communication, organisation uses more than one method in conjunction. What methods would you suggest for the sales launch of a new product?5

3.4 'Effective communication enhances the administrative function.' Comment on this statement and highlight guidelines for effective communication.5

3.5 What methods of effective communication would you apply for particular organisation / department? Give reason for your selection.5

3.6 Which written formats do you use most often in interpersonal communication5

3.7 Provide an account of personal development during the period of learning and use of tools and techniques to document this improvement.6

Task 4: As information systems have developed, they have allowed organisation to gather and store vast amounts of data & knowledge. Making information available quickly & easily to those who could act on it is a challenging and important task.6

4.1 Why does a computer system process information better than a manual system?6

4.2 How the preservation of all information can ...