Changing demographics are impacting patients and providers in the delivery of health

Introduction to diversity

Working with people from background differs from one's own is often not easy. Although diverse teams can be more creative than more homogeneous work groups, they can experience less cohesion, greater turnover, and lower morale. Diverse group also bump up against increased communication difficulties, misunderstanding and interpersonal and team conflicts. It is more challenging to people who do not share the same assumptions, expectations, values and worldwide. Subtle style differences as well as more blatant biases and discrimination can get in the way. For members of the majority ...