Electronic business system

Electronic Business System1

Introduction1

Discussion1

ICTS In The Airline Industry2

Decision Support Systems In The Airline Industry2

Better Information Management3

Improvement In Customer Relationship3

Effective Sales And Dealings With Orders3

Increment In Profit4

Security And Confidentiality4

Development In Airlines Through E-Business4

Tools For E-Business5

Application Servers5

Application Service Provider Solutions5

Business To Business Connectors And Enablers6

Browser Front End To Existing Application Solutions6

New Browser Based Applications6

Browser Utilities6

CRM Solutions6

Enterprise Application Integration6

E-Commerce Solutions7

Electronic Data Interchange/Extensible Markup Language (Edi/Xml)7

Payment Servers7

Portals And Personalization7

Techniques And Strategies For E-Business8

Marketplace Hosting8

Turnkey Businesses8

Ad-Supported Content8

Freemium8

Social Media9

Technology Based Work System9

Work System9

Work System Elements11

Customer11

Products And Services11

Business Process And Activities11

Participants11

Information12

Technology12

Context12

Infrastructure12

Balancing The Work System Elements13

Work System Principles13

Benefits and challenges of e-business systems in the airline industry14

Benefits14

Challenges15

Improvement In Efficiency15

Security15

Safety While Flying15

Conclusion16

References17

Electronic Business System

Introduction

Electronic business system is an information and communication technology which has a great influence on the business world. This fact can never be denied that information and communication technology such as electronic business is the major source of competitiveness and improvement in today's business (worldacademyonline.com). The way of business has changed because of the internet and information and communication technology. These information systems become helpful in supporting business processes, competitive advantage and decision making. E-business provides collaboration with the company's stakeholders, suppliers and customers (worldacademyonline.com).

For strategic and operational management, airline industry has imposed its dependency on information and communication systems. Airline industry adopted information and communication technology in its early era (Buhalis, 2002, p.1). To promote and strengthen the airline industry, it is necessary to use E- business systems in the organization to provide strategic and powerful tactical tools. Internet plays a vital role for strategic suggestions for business because the internet is the typical communication media (Buhalis, 2002, p.1).

Discussion

Electronic business system is such business, which provides strategy for development in the business. With the help of electronic business, a company or industry can transform its normal business into electronic business (Ang&Hussain, 2012, p.366). Electronic business has become common because it provides information and communication technology for the development of the organization. Nowadays, Electronic business systems are in use, in both small and extensive business organisations (Ang&Hussain, 2012, p.366). Information and communication systems usefulness are increasing because of frequent availability of internet. Electronic business is a combination of products, services and procedures related to company's business on the internet. It facilitates selling and buying services through the company's websites. It enhances the existing business as well as it helps in building the necessary business over the internet (Ang&Hussain, 2012, p.366).

ICTS In The Airline Industry

Internet facilitates airline industry to display their capabilities, and it also allows communication with the customers directly. E-business systems have intranet which helps to utilize a user-friendly access with employees within the organization (Buhalis, 2002, p.1). E-business systems comprise of extranets to facilitate the legitimate business partners in order to enable the use of company's data to transact online. E-business has its internal management applications to provide marketing of travel organizations (Buhalis, 2002, p.1).

Decision Support Systems In The Airline Industry

Airline operation managers are responsible for the management of flights arrival and departure. On average, there is a departure of 40-50 flights every ...