Environmental Analysis and Industry Analysis

[Course Title and Data]

Environmental Analysis and Industry Analysis

Five Forces Model

S-Mart can be considered a strong company because of its competitive pricing, operating efficiency, and expertise management. The organization relies heavily on the Porter's five forces model in order to ensure customer satisfaction and long lasting industrial relations.

Bargaining Power of Customers

Considering the fact that the market in which S-Mart operates faces a tough competition, the customers have a significant buying power. The moment another store offers better prices, customers switch. As a result, it becomes difficult to maintain the right balance between profitability and prices. When customers do ...