PERSONAL AND PROFESSIONAL DEVELOPMENT

Personal and Professional Development



Personal and Professional Development

Royal Mail

Royal Mail is a leading group and leading brand in the United Kingdom. The brand is a leader of postal innovation, and is among the largest companies in the United Kingdom. The company has the prestige to have a human resource of around 150,000 categorized into various services provided by the organization. The delivery range of the company ranges in millions, which is another reflection of Royal Mail being the leading brand. Royal Mail by type is a public limited company which is solely owned by the government of the United Kingdom. The brand is further classified into categories which operate accordingly: Royal Mail for letters, Parcelforce Worldwide for parcel delivery, Post Office Limited for counters, and General Logistics System for dealing with the logistic operations, which operates in around 37 countries across the globe.

The brand also has the prestige to maintain the top 3 ranking among the 7 other European brands in the competition. All these are the sub-brands or subsidiaries of the Royal Mail Group Ltd. The Secretary of the State (United Kingdom) for Business, Innovation and Skills has particular shares in the brand. Royal Mail is also involved in the designing and production of the stamps and philatelic products for the United Kingdom. The Royal Mail Group is a major contributor of the economical and social structure of the United Kingdom. The brand provides its services to corporate, communal groups and individuals, and by the year 2012 Royal Mail contributed around 5.3 billion pounds for the economy of the United Kingdom (Royal Mail Group 2013, pp. n.d.).

HRM Department

Royal Mail is catering around 150,000 employees all over the United Kingdom. According to the Royal Mail Group, the human resource personnel in the organization are the major asset, and are the ambassadors of the brand. The human resource department of the Royal Mail Group ensures that the staff is being properly trained, and effectively. The purpose is to:

Assist the employees to perform their tasks efficiently, resulting in the better performance of the human resource personnel, as well as the organization.

The aim of the department is to cope up with modernization.

A potential part of the brand is that around 65,000 employees received training during the period 2010-2011. For this purpose:

The department also frequently runs apprenticeship programs for the human resource personnel (Yahya et. al. 2002, pp. 457).

The human resource department in collaboration with the management has maintained strong relations with the employees, provided the employees with recognition and security, established internal communication mediums, and consistently emphasized on training and development of the human resource personnel.

It also includes various innovative practices adopted by the organization (Clarkson 2003, pp. 01).

Organizational Structure

Royal Mail Group has established a potential organizational structure which follows a certain hierarchy.

Operations and Modernization; the heart and core function of Royal Mail, also involved in operational transformation.

Consumer and Network Access; synchronizes the products and ...