CROSS CULTURAL SENSITIVITY

Managing HR in International Context Demands a High Level of Cross Cultural Sensitivity



Managing HR in International Context Demands a High Level of Cross Cultural Sensitivity

Cultural differences can affect an association in many ways; it can strengthen as well as weaken the workforce. With the recent globalization of organizations, it is necessary organizations today recognize the significance of cultural diversity in order to succeed. A business should recognize how cultural diversity impacts the association and how management and human resources address these concerns from a corporate level. Any concerns that are not addressed can affect the association negatively (Minehan 2002 pp 230), which leads to bad publicity. In our own business human resources recognize the significance of cultural diversity. They are dedicated staff in place to make certain all employees are treated equally and fairly as well as the association is keen to recognize the values of sustaining a diversified workforce.

To enable the company to be successful, careful management of diversity is necessary to actively manage the problems. Public and private sector organizations are involved in a number of activities aimed at reducing cultural and communication barriers to create a more productive work environment. A member of the potential is maximized by self-awareness and understanding, combined with the management and direction to ensure a safe environment for the development employee. Working together with companies, the diversity found through self-consciousness, the staff can implement to improve self-management skills and improve job satisfaction (Iles, 1995).

Discussion

When examining values it is crucial for an organization to ascertain the concerns that may weaken an association. Some of these concerns can include lack of communication between members of different cultures or race. This lack of communication can deteriorate an organizations ability to function if employees lack the proper tools to be able to adapt all over an environment that promotes cultural diversity.

Open communication is one of the most crucial elements of any organization. Companies have an opportunity to develop an association where communication is a main element of any decision. McDonald's stresses need for open communication, being unavailable only sends the wrong message; no one wants to feel like they are being left in the dark or ignored (Bucher, 2000: pp 84-96). In addition, Clifford Gray favors open communication when he states, "Employee gain experience with each other, develop a common language and perspective, which reduces misunderstanding and enhances collaboration" (Gray 2004 pp 14). Moreover, the organization should provide continual guidance and feedback related to the new vision, goals and performance. Communicating advantages to the employees can only strengthen retention and motivation and confidence in the organization (Woz´niak, 2006).

Training is necessary element of successful job performance. In order for training to be effective, it should be specifically designed to address all concerns and opportunities that occur at present time or might occur in the future. To avoid miscommunication training can be used as a great tool to enhance performance and learn about organization's differences. Open communication often practiced through training also can help to address ...