FACTORS THAT AFFECT MANAGEMENT PERFORMANCE

Factors that affect Management performance

Factors that affect Management performance

Thesis Statement

This brief paper addresses seven of the more important factors that affect the performance of an individual in the workplace:

1. Goal Clarity

2. Repertoire

3. Knowledge of Structures

4. Feedback

5. Mental Models

6. Motivation

7. Environment

Goal Clarity

People must have in mind a clear picture of any end or goal they are to achieve. If this picture does not exist, they cannot tell if they are making progress or when they have completed the task or assignment, let alone if it has been completed properly (see feedback below). “Keep the end in view” has been sage advice for almost two thousand years. The time a manager spends in developing, communicating and clarifying the goals or ends to be achieved is time well spent.

Repertoire

To achieve a goal, the people working toward it must possess a suitable, flexible repertoire. They must be able to engage in whatever behaviors are necessary to obtain that goal - despite changing circumstances and environmental disturbances. In some cases, this will involve carrying out a routine that has been specified in advance by someone else. In other cases, it will require figuring out — on the spot — an appropriate course of action. In many situations, the end to be achieved will remain constant but the conditions under which it is to attained will vary.

Knowledge of Structures

Figuring out what to do in a particular situation requires knowledge of the structure of that situation. People must understand the elements that make up the situation, how those elements are connected to one another and the relationships that exist between and among these elements. This knowledge of the structure of the situation allows people to say how the actions they take ...