Human Service Manager

Human Service Manager

Introduction

The prevention of burnout is important with human service employees. Burnout may not be completely prevented but there are different measures in preventing burnout that organizations managers or supervisor can implement. Becoming aware of employees facing burnout due to a demanding or stressful work environment or those following the same tedious daily routine can help decrease burnout. Once having an eye on employees facing burnout, restructuring job responsibilities, lowering caseloads, having volunteers, and part-time opportunities are just a few of the different measures in preventing human service employees from burnout (Lewis, Packard, & Lewis, 2007). Adding clearer goals, expectations, and responsibilities are other measures that could help. Maintaining an effective workplace is the reasonability of managers or supervisors by setting the example, becoming a role model, open communication, and motivation will keep employees happy and satisfy. According to Lewis, Packard, & Lewis (2007) managers are in place to ensure human service workers are doing meaningful work by not overloading with impossible demands, and have the decision-making autonomy appropriate for professional. At the lower level individuals can feel conformity from burnout by employee development intervention, which consists of in service training on time management, and peer support for problem-solving and resource exchange (Lewis, Packard, & Lewis, 2007). A good tool that can be implemented in organizations is Employee Assistance Program also known as EAPs. EAPs provides counseling to employees who are experiencing burnout to meet their emotional needs.

Discussion

As far as the observation skills, watching closely to how the client's body reacts when he or she is talking will give the human services professional some idea of the client's issues. By watching these behaviors a human services professional may discover something more going on with their client who is not telling everything to the professional. The client is not being honest or forthcoming to what he or she is saying to the professional. Through good observation the human services professional can tell if the client's behavior seems off from what he or she are saying. For example, a good observation skill could be used in a case of child maltreatment. Programs are available to prevent this maltreatment of children. A very affective one is visitation programs because of the regular contact between the family and a home visitor. The visitor can help with a variety of different issues within the household to help prevent any maltreatment of the children in the home (Martin, 2011).

An assessment process is through psychological testing. In this process the human service professional can take assessments through inventories with clients in various ways. For those who do not talk much they can consider letting them draw out what they are feeling on paper. For those that prefer to talk, sit, and have a conversation with them and let them tell what is on their mind (Taliaferro, 2005).

Counseling is another intervention strategy that is used by most human service professionals. In using this strategy the professional will help clients develop better coping ...