Intra organizational conflict management

Intra organizational conflict management

Introduction:

The article written by Dr. Jessica Jameson deals with different methods and strategies involved in dealing with the intra-organizational conflict. Various forms of conflict and the different methods that can be employed to deal with them have been discussed in detail by the author.

There are various reasons behind every conflict, and there are some outcomes of it as well. The article aims at presenting a rational and acceptable model that would not only be supportive for the employees, but also for the managers and human resource practitioners. The article also lays foundation for establishing a model that for resolving the intra organizational issues and creating awareness regarding such issues too.

The desired outcomes of disputants in conflicts:

Desired outcomes of disputants in a conflict situation can have several implications and reasons, including the primary or contingent goals. However, the desired outcomes are mostly measured from the third party's point of view. The third party's intervention research shows that there are four major categories that these outcomes fall in: fairness, participant satisfaction, effectiveness and efficiency. The complete list, presented after thorough research, contains twenty one different criteria for outcomes as well as processes for conflict management, but the four factors mentioned above hold utmost importance. The definition of all of these depends mainly upon one's own preferences and values—the hardworking the manager is, the more efficiency he would expect.

Importance of fairness, effectiveness, and participant satisfaction:

Fairness, effectiveness and participant satisfaction hold utmost importance in managing the intra- organizational conflicts. Individual significance of each of them is described as follows:

Fairness:

Fairness holds importance in managing the intra organizational conflicts because it allows the organization to set up better rules and regulations, which result in having more practical plans. Better future behavior can also be achieved if fairness is kept in consideration ...