OPERATIONS MANAGEMENT OF WAL-MART

Operations Management of Wal-Mart



Table of Contents

Introduction3

Analysis and Discussion5

Operations Management Objectives5

History of Wal-Mart6

Wal-Mart Core Competencies6

Inventory Management7

The Store Replenishment9

Information Management System10

Vendor Management10

Conclusion12

Recommendations13

References14

Appendices16

Operations Management of Wal-Mart

Introduction

Management of the conversion process which transforms inputs such as raw material and labour into outputs in the form of finished goods and services is known as Operations Management (OM).

Fig 1: Operation Management Process

Operation Management plays an important part in any company. Almost every organization has these three main functional areas which are Marketing, Operations and Finance/Accounting. In manufacturing industry, operation department has the following sub-departments:

Product and inventory control department

Quality Assurance and control department

Supply chain management department

Process analysis department

Manufacturing departments and alike.

In service industry, operation department has the following sub-departments:

Maintenance department

Communication department

Security department

Customer service department

Facilities Department and alike

Released in an effort, Total Quality Management (TQM) as a broad-based management, develop a set of business philosophies (JIT), Just in time, or manufacturing (LM), Theory of Constraints (TOC), as well as the recent Lean, Six Sigma (SS) and supply chain management (SCM) has been proposed and implemented in practice. In many cases, the concept of lateral thinking that the successful implementation of functional integration needs and organizational structure. Managers operating in these cross-functional working methods and managers involved in implementation of decision-making require a cross-functional teams.

Management is responsible for managing the input into the process responsible for the output. A function of process management and the nature of the process of increasing attention. Obsessive-compulsive disorder according to the theory by looking at as a string (or string network) the interdependence of functions, processes, services or resources of the interdependence of the various inputs and multi-functional organizations into the process of selling various products and services when performance (Arnold 2000416). The production rate throughout the system determines the speed at which it achieves the objective of the organization. TOC most defining a restriction as anything that limits the performance of an organization more in terms of its objective. When viewed from a functional perspective For example, the function operation), the list of issues, often loose restrictions, may be very long, which each function or sector. However, the string analogy that not all problems can be the weakest link (s) of the chain; a problem is relative to the direction of the organization's ability to target important. The weakest link may be the company's resources is not enough (physical limitations), or their products in the market, good relations with suppliers, or other procedures, policies and ways of thinking lack of demand. The OM stressed the importance of the strategic actions that will support the strategic business units, such as marketing and other functional areas of human resources strategy.

Although the staff and customer satisfaction has been used as the basic concepts of total quality management to develop the condition, TOC's said that this is the minimum requirement and for-profit organization, to make money is our continuous effort.

Analysis and Discussion

Operations Management Objectives

OM includes the four operations objectives of dependability, efficiency, flexibility and ...