BUSINESS

Customer Focused Organization- Meggitt PLC

Customer Focused Organization- Meggitt PLC

Introduction

Meggitt is engaged in the design and manufacture of systems and components for the aerospace, defence and energy markets worldwide. It offers aerospace equipment, sensors, defence training and combat systems. The group also transfers aero-engine technology to land-based gas and steam power plants to reduce fuel consumption and carbon emissions. The group operates in North America, Europe and Asia. It is headquartered in Dorset, UK and employs around 7,188 people.

Our vision

Meggitt PLC customer focused vision can be determined as, dealing with the extreme environment in order to develop a better and smart engineering for extreme level environments, whereas Meggitt PLC also considers the value of their shareholders, and always thinks better for their customer, for providing them opportunity and security. Whereas Meggitt PLC operations are concerned they make sure the quality of sub system and sophisticated in their products which performs the critical functions in adverse conditions, with the achievement of environment and economic challenges results and primary aerospace, as an engineering Meggitt PLC understand the importance of environment as it helps in maintaining the customer focus, and for the development of defense and energy markets meeting environment challenges are one of the important tasks. Meggitt PLC gives strong importance to their customers as it will help them in attaining the bigger legacy for those who succeed Meggitt PLC.

Credit policy procedural manual

Meggitt PLC understand the importance of credit policy and procedural manual, as credit policy and procedural manual are one of the important aspect for developing and setting standard for process and procedure. These procedure and policies helps in credit department, on the other hand it also helps them in designing an effective credit department. The effective credit policy and procedural manual will help Meggitt PLC in improving the customer satisfaction as these policies will help in improving other department as well. Meggitt PLC can ensure the loan appraisal with the help of credit and procedural manual, In my view it should be the main objective of Meggitt PLC, not only this it will help Meggitt PLC in monitoring outstanding loans, including both recovery of outstanding debt and supervision of external debt. Meggitt PLC should develop a credit policy under which each credit officer is designated responsible for supervising the credit cycle and make sure that outstanding payments are paid as soon as possible. (Goodstein J.D. 2007 pp. 375-37 8)Whereas procedural manual is concerned it helps in providing the specification regarding product, it identifies the general objectives of product and specifies customer about the product, on the other hand procedural manual will help in determining unique factor involved in product, and customer will be more focused with the help of procedural manual. It is not possible that every customer is aware about the PLC technology with the procedural manual Meggitt PLC can define the customer about the PLC technology and highlighting some of the effective potential involved in PLC technology which can help country defense ministry.

Meggitt PLC mission statement

Meggitt PLC have turned ...