THE LEARNING AND GROWTH PERSPECTIVE

THE LEARNING AND GROWTH PERSPECTIVE



Futura Industries

Introduction

Most companies use financial indicators and business, the quality certification ISO focus on the requirements of Balanced Scorecard (BSC). However, all companies use the Balanced Scorecard. Susan Johnson, President of Futura Industries in the company has built nearly 3 years in the core level of the balanced scorecard - learning, innovation and growth prospects. This has provided the cornerstone of success, to create in the other three quadrants: customer service, financial operations and internal.

Analysis

Balanced Scorecard is a strategic approach and a performance management system that enables organizations vision ...