An Evaluation of the impact of M&A on the People and Performance in UBA, Nigeria



ACKNOWLEDGEMENT

I am very grateful to God who has given me the grace to start this course and end it successfully. I would like to thank my family, who worked really hard and stood by me all the way. God bless my family who gave me full support and encouraged me. I would like to thank my supervisor, for her patience and support. Finally to my friends and all who have made the completion of this project a success, thank you and God bless you.

DECLARATION

I declare that the work in this dissertation was carried out by me. The project is my own original work and has not been submitted elsewhere in fulfilment of the requirements of this or any other award.

SIGNED: ............................................................. DATE: ..........................

ABSTRACT

The major purpose of this dissertation was to evaluate the impact of the Mergers and Acquisition on the United Bank of Africa in Nigeria. There was also a need to assess the various factors related to the Banking Sector and other alternatives related to Mergers and Acquisition. It was important to see the relationship among various variables which were discussed in the study. There were 30 participants who were selected as a sample size for the study. An interview was conducted with the help of open ended questions provided to 30 respondents. The responses were generated with the help of interview questions where each one of them answered all the questions in detail. All the respondents were the employees working in United Bank of Africa in Nigeria who gave an answer based on their knowledge and views about the Mergers and Acquisitions. In the end, they provided a lot of important information during the responses which was very important in interpreting the overall results of the study. Therefore, these were the major issues related to research study that was discussed in detail.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

1.1 Overview of the topic1

1.2 Research Questions2

1.3 Research Objectives3

CHAPTER 2: LITERATURE REVIEW4

2.0 Background of the topic4

2.1 Origins of mergers and acquisition5

2.2 The role of M&A activities in banking industry7

2.3 The impact of M&A activities on Employee's Performance9

2.4 An analysis of M&A in retail banking industry12

2.5 Understanding of the effect of M&A on the motivational performance of employees14

CHAPTER 3: METHODOLOGY19

3.1 Overview of Research Methodology19

3.2 Qualitative and Quantitative Analysis20

3.3 Theoretical model21

3.4 Sample Size for the study21

3.5 Research Instrument22

3.6 Limitations of the Study22

3.7 Informed Consent22

3.8 Validity and Reliability23

3.9 Ethical Concerns for the Research24

CHAPTER 4: DISCUSSION AND ANALYSIS25

4.1 Overview of the Analysis25

4.2 Responses Generated from the Interview25

4.3 Overall Findings of the Study32

CHAPTER 5: CONCLUSION33

5.1 Summary of the topic33

5.2 Limitations of the Study33

5.3 Recommendations for the study34

REFERENCES35

APPENDIX38

CHAPTER 1: INTRODUCTION

1.1 Overview of the topic

In recent years, the most pertinent issues within the banking sector have been to improve profit growth, enhance customers' satisfaction and business portfolio. In order to meet these new banking trends, various strategies must be put in place to restructure, consolidate and reorganise business activities within ...