AUTOBIOGRAPHY

Autobiography

Table of Contents

Introduction1

Constant learning1

An accredited claims adjuster 40 hour class1

Registered Customer Service Representative 40 hour class2

Interpreting medical reports 11 hours2

Medical test and signs 7 hours3

Delivering quality service 2 hours3

Claims investigation 6 hours3

Claims statements 8 hours4

Third party injury claims 24 hours4

Senior claims representative 24 hours5

Education5

University of Phoenix, B.A. degree in Business Management5

Professional Associations/Certification6

Computer Literacy6

Accumulated learning7

Casualty Claims Adjuster7

Senior Claims Adjuster8

Claims Adjuster9

Executive Assistant10

Receptionist/Human Resources10

Conclusion11

Introduction

I am a highly experienced and talented person and a very dependable claims adjuster with more than eight years of enriching experience in claims, under my belt. I have decent interpersonal skills, believing that working as a team is the secret to success any and everywhere. I boost strong negotiation skills with a keen investigative perspective, while my computer skills are up to date, and moderately well. I am an energetic person and am able to work efficiently in a fast paced work environment, able to work cooperatively with a wide range of personalities, willing to assume responsibility and motivated to learn different skills. I continually seek challenging tasks where I can use my knowledge and skills and groom them.

 

Constant learning

As an adjuster, I am required to take 24 hours of continuing education credits every two years in order to keep my adjuster's license. This not only help me maintain my license, but add greatly to my experience and knowledge. It is this requirement that allow me to adapt and absorb new concepts and theory that aid me in my work. I believe that, in today's world, there is nothing that stops, even the development in the claim handling section. New and recent developments are kept a fresh, and allow me to absorb and learn from them through the 24 hours required for continuing education.

An accredited claims adjuster 40 hour class

I initially had to take an accredited claims adjuster 40 hour class at Polk community college which was completed on April 8, 2004. It gave me insights on how to do my job, and included almost all of the minute details required to perform properly. It helped me better understand the concepts behind the claims industry and how the adjuster contributes to it. Having a better understanding of the concepts, I was able to have a new perspective of my work, which I otherwise may not have had. It taught the better ways to manage and make reports and how to relate them to other departments, and take their inputs, making me better at report writing and coordinating with other departments. My interpersonal communications were fostered by the classes and helped me better get along with people at the office, especially when significant interactions were required.

Registered Customer Service Representative 40 hour class

I also took a 40 hour Registered Customer Service Representative class at Polk Community college which I completed on September 11, 2003. This class was essential for developing the necessary skill of empathy. I give this session proper credit as it helped me tremendously in developing skills and acquiring knowledge that I otherwise may not have ...