Business Excellence

[Name of the institute]Business Excellence

Selected Article

The article that is selected for this assignment is “creating a culture of excellence” by Jason Daley. The article was published in Entrepreneur in the year 2010.

Summary

This article talks about variegated facets of business excellence. First of all the, the article begins with defining the introduction of the concept of excellence in the business arena. The article gives credit to the management guru Tom Peters for introducing this concept in the corporate world. It defines that as soon as this concept hit the business world every organization is aiming to attain this phenomenon. But, achieving excellence is an arduous task. It cannot be achieved overnight and requires consistent focus and determination from top management. After providing this brief introduction about the concept of excellence the article undertake discussion about an organization that is “PKM” and discusses how this organization is successful in embracing the concept of excellence. PKM is an organization that is regarded as one of the best psychologically healthiest place to work. Strategies and actions that this organization has taken over the period of time are listed and discussed in detail. While talking about the strategies through which PKM has achieved success in adopting the concept of excellence the article mentions that the most important thing is that this concept should be embedded in the culture of the organization (Daley, 2010).

Key Learning

There are scores of things that one can learn by reading this article. One of the most intriguing things that this article mentions is the process to adopt the phenomenon of excellence. This lists down few of the mantras that PKM uses that help them to gain excellence. These steps are listed down (Daley, 2010):

Make a plan and stick with it

Motivation (providing source of motivation to employees to attain excellence)

Productivity ...