Case Analysis



Case Analysis: Rob Parson At Morgan Stanley

Situation Analysis

Rob Parson was recruited to build up presence in the Capital Services Market, and has been assigned the title “Principal” with the understanding that on doing a good job he would be soon promoted to position of Managing Director. Parson has built strong relationships with the important players in the banking and insurance industries. He has performed an excellent job and increased the market share of the firm by 6 folds, from 2% to 12.2% and raised the company's rank from position 10 to position 3. But his outstanding performance has been delivered at the cost of violating the company's norms and values.

Rob Parson has the ability to bring in good business but at the same time the firm cannot be expected to overlook his certain behaviors. A 360 degree performance evaluation of Rob Parson clearly shows his lack of team player skills and his impatient behavior. Also he has faced problems with interpersonal skills with co workers in the firm.

His way of working has definitely given him a good connect with the clients but has always distanced him with his co-workers. As the internal environment at Morgan Stanley has been of teamwork, employee development, dignity and respect which Parson has not much followed, promoting him or not is the issue.

Problem Statement

Take a decision whether to recommend Rob Parson to the managing director position. If yes then what implications it would have on the organization? If not then what effects it would have of the same?

Strategy Or Culture?

The decision, whether to promote Rob Parson to the position of Managing Director or not, ultimately boils down to a single question: What is more important to Morgan Stanley: the firm's culture or the performance of its divisions? Morgan Stanley's mission statement clearly states that they “aim to be the world's best investment bank” and that “they have a commitment to add maximum value which will be characterized by extraordinary effort and innovation”.

Options Available

Option 1

Whether to recommend Rob Parson for promotion.

Option 2

Whether not to recommend Rob Parson for promotion.

Criteria for Evaluation

Mission and values of the company: Morgan Stanley believes in creating an environment that fosters teamwork and innovation by developing and utilizing employees to the fullest and treating each other with respect and dignity. Relationship both internal and external environment Evaluating the manner in which Rob Parson engages with the organization and the clients.

Implication on the CMS department: The implication it will hold on the department if Rob Parson is not promoted.

Long term Goal: Considering the option and according to the decision taken the benchmark it will set for the company and its positives.

Behavior of Rob Parson: Weighing the behavior of Rob Parson according to the decision taken about his promotion.

Implications on Paul Nasr's image: Paul Nasr's image would be at stake if the decision goes in favor of Rob Parson.

Performance Evaluation: Whether the decision to be taken would be in terms of the performance evaluation or it would be according ...