Change Management in the NATO CIS Logistics Depot Move

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ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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TABLE OF CONTENTS

ACKNOWLEDGEMENTii

DECLARATIONiii

CHAPTER 1: INTRODUCTION1

Background1

Organization background2

Mission Areas2

Interoperability3

Aim of the study4

Purpose statement5

Applicability5

Scope5

CHAPTER 2: LITERATURE REVIEW7

Strategic management7

Role of organizational culture in chance management7

Managed culture7

Natural culture8

Theoretical Perspectives on Comparative Culture9

Models for the Implementation or Strategic Change11

Change Management in NATO12

Processing Knowledge15

The NATO Maintenance and Supply Agency15

Working Process16

NATO Depot & Support System18

NATO Logistics Stock Exchange19

The NATO Codification System19

Codification Organization19

Strategic Management in NATO20

NCS Acceptance21

NATO CIS Logistic Depots, CIS Logistic Depot (Brunssum) and CIS Logistic Depot (Naples)22

CHAPTER 3: LOGISTICS SUPPORT30

NATO Pipeline System31

NATO Maintenance and Supply Agency33

Strengthening logistic capabilities34

Logistic support for disaster relief34

Kotters change model and NATO36

NATO Change Theory40

Change in logistic depot41

Design research45

Validity46

Significance47

Confidentiality47

Reliability/Dependability47

Ethical Issues48

CHAPTER 4: ANALYSIS49

Logistics handbook49

Basic obstacles in formulating logistics policy56

CHAPTER 5: CONCLUSION59

Information Management60

Communication and information system62

Change program for sucess70

REFERENCES72

CHAPTER 1: INTRODUCTION

Background

Knowledge Management is the planned and controlled, continuously performed operations of collecting, organizing, storing, analyzing and sharing any kind of knowledge. In this concept, the knowledge itself is considered as a part of available resource in several forms and values.

Source: (Abrahamsen 2011)

Explicit knowledge is formally fixed in documentation, standards and procedures and can be measured and easily disseminated. Tacit knowledge comprises the ability, motivation, experience and awareness of a single person, which is a difficult to measure, to store and transfer; but tacit knowledge has a great value to the organization and is part of intangible assets (Abrahamsen 2011).

Compared to the economical systems, knowledge management in the military environment, which will be examined later, faces additional challenges; ¾ management processes must be robust even under extreme hostile conditions ¾ knowledge content must be kept simple but precious ¾ knowledge must be available in real-time ¾ knowledge must be available in moving places and over great distances ¾ knowledge must be redundant and reliable ¾ knowledge processes must follow the operation in pace ¾ knowledge has security and confidential character (Adler 1998, 119-160).

Organization background

After the end of World War II, nations quickly quit dreaming about eternal peace on earth, when the soviet aggression was moving westward and suppressing the liberated east-European countries. Facing the military thread, in 1949 twelve 12 western countries in Europe and northern America founded the North Atlantic Treaty Organization NATO. Since suffering from severe war destructions, the nations were focusing on the development of the economy and had limited capacities to build up their own armies. While the equipment of the Wehrmacht and the Axis forces was abandoned quickly - production factories and maintenance ...