Competitive Intelligence is the systematic process by which the company collects data and organizes useful information as we then analyzed and converted into intelligence, which provides the necessary criteria for making correct decisions. (Young, 6) Process of (competitive or business intelligence), together with the information generated by the company (knowledge management), provides management with as complete a picture as possible of the stage to facilitate decision-making. (Pinkerton, 31)
Competitive Intelligence projects usually follow the following steps: (Burwell, 8)