DECISION-MAKING TECHNIQUE

Decision-making

Decision-making

Introduction

The manager seeks to establish the greater presence on island of Kava. Numerous challenges exist which must be overcome. A methodical approach must be used to achieve success in this endeavor. Before proceeding, all stakeholders must be identified. Stakeholders are defined as any individual or group of individuals who may be impacted by actions of company. These include internal and external, employees, customers, business associates and surrounding community. Having identified who stakeholders are, next step is to analyze subsequent concerns which might be raised. It should be borne in mind that with any kind of change there will be some resistance. Even though change might be the positive and necessary one, opposition still remains, so stakeholder buy-in will be an integral part of process.

Critical thinking becomes extremely relevant. The decision making model to be employed will encompass analytical as well as creative thinking techniques. The problem must be analyzed from all aspects. Differing scenarios have to be entertained. The pros and cons must be carefully weighed. The question, what if should constantly arise. The decision making process is much more arduous under these circumstances. Under stress, ones ability to ascertain optional resolve to the problem reduces ones capacity to search for pertinent information to facilitate decision making process (Goodpaster and Kirby, 2007, pg. 45-46). The decision maker in this case while employing eight steps of critical thinking should understand that stakeholders will be assessing company from emotional and negative viewpoints as well. Contingency plans should be carefully laid out.

As mentioned earlier, CEO wants to render some value added to Kava. Chris is the strong proponent that companies have the moral obligation to enhance communities in which they do business. The stratagem here is to balance with economic with socio-humanistic aspect of project. Rendering benefit to Kava is the priority, yet company must remain competitive and profitable. Gaining trust of natural inhabitants and buy in of local government is key to ultimate success of project.

First, communication must be addressed. Local and national communication, revamping of telecommunication infrastructure are to be addressed. Local telephone service has to be constructed to allow intra-island communication. A major public relations campaign must ensue to assure residents of Kava of goodwill intent of company. Seminars and local town hall meetings that include both company and local government officials are necessary. A massive international marketing approach is in order to convince other companies to invest ...