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FedEx Corporation

FedEx Corporation

FedEx's Strategy for Success in the Marketplace

The business strategies FedEx uses for success in the marketplace are intended to continuously control and expand one of its biggest resources, the FedEx brand, and deliver its consumers the suitable and flawless way to use to its whole range of integrated business solutions. Thus, FedEx key measure is customer intimacy as it continue to enhance customer experience, for example through its FedEx OneCall program they allocate a particular representative of consumer service to control properly all the problems of consumer's account. Secondly, FedEx also emphasis on operation excellence and uses advanced information systems for connecting whole company, which is essential to gain business synergies from various divisions of operations. Moreover, company focuses on operating independently, competing collectively, and managing collaboratively. Further successful strategies of FedEx includes: globalization, enhanced high-tech and high-value-added business, acceleration of supply chain, and development of the information system. Hence, it can stated that FedEx mainly rely on customer intimacy as well as on operations excellence.

FedEx's Four Main Business Segments With Two Examples Of Traceable Fixed Costs And Common Costs That Are Not Traceable

The four reportable business segments of FedEx include FedEx Express, FedEx ground, FedEx Freight, and FedEx Kinko's. Where, FedEx Express is among the greatest express logistics firms that comprises more than ninety percent of the world's GDP. This segment also involves FedEx Trade Networks that offers services for worldwide trades. The traceable costs of this segment can be U.S. overnight box and overnight envelopes. The FedEx Ground is a largest provider of ground delivery service for small package, it also involves FedEx SmartPost that specialize in consolidating and delivering business to consumer packages and FedEx Supply Chain Service that provides solutions for supply chain. This segment's traceable costs may include ground vehicles and ground ...
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