INFOSYS CASE

Infosys Case

Infosys Case

Introduction

Infosys, a software development company in India, initially to provide home services to its global customers. This is an expensive proposition, the company decided, in its offshore development centers in India to complete the project, and then implement them in the customer's place. This is a challenge, because there is no place in the customer service providers, resulting in the progress of deterrence. In addition, poor communication to the project behind schedule. In order to effectively serve our customers, timely, Infosys center near the company decided to open near the location of customers. In the late 90's, due to come from IBM, Wipro and Tata Consultancy Services, intense competition, the company decided to adopt the Infosys global delivery model (GDM), which is about where to work can be done to the economy approaches and principles the best basis for at least an acceptable risk. 2005, Infosys revenue of one thousand five hundred ninety-two U.S. dollars million.

Infosys has found, IBM, Accenture, TCS and Wipro, have adapted to gestational diabetes. Industry observers believe that gestational diabetes is a standardized IT model, but no competitive advantage. To counter the competition, as distinct from its other global IT giants, Infosys ? GDM 2.0 to work, calling it "Distributed Collaborative Delivery Model" (CDDM).

To implement the new GDM, Infosys companies around the world have set up more offshore development centers. Successful efforts to Infosys, the company decided to acquire around the world.

Infosys has successfully will gain a competitive advantage and differentiation, and it hopes to help them achieve improved gestational diabetes?

Infosys (NASDAQ: INFY) defines, designs and delivers IT business solutions that help Global 2000 companies win in a flat world. These solutions focus on providing strategic differentiation and operational superiority to clients. And Infosys, clients are able to obtain a transparent business partner, world-class processes, speed of execution, but also use the power of global delivery model, Infosys pioneered IT budget. Infosys more than 40 offices worldwide, employs more than 94,000 names. Infosys is part of the NASDAQ 100 Index.

Case objectives

• To learn more about providing on-site and offshore software services model

• To understand why and how the global delivery model by software companies such as Infosys to enhance customer service and implementation of knowledge management throughout the company

• To understand the change in the strategy, Infosys, one of its competitors.

Background

Infosys is the world's largest software companies. I visited in February 2007 the company's headquarters in Bangalore, India. This is my report, which describes this major company, it's significantly different corporate culture.

Infosys company incorporated in July 2, 1981 by the Group of Seven professionals8 Limited7 Infosys as a private consultant. From the beginning, Infosys companies rely heavily on overseas projects. One of the founders, Corti, stay in India, while others went to the U.S. corporate clients on-site programming. Infosys, 'one of the first customers is the U.S. sports shoe manufacturer Reebok. Infosys, the technology employed in 1982, the Chennai Indian Institute of ...