Key challenges faced by a business wanting to convert its business processes from the traditional form to e-commerce and m-commerce

Key challenges faced by a business wanting to convert its business processes from the traditional form to e-commerce and m-commerce

Introduction

As the world is becoming globalized, the fast pace of technological changes and the global economy have resulted in hyper competition as the nature of today's competitive landscape. In the recent years, businesses across the world are indulging in seeking new ways to remain competitive and in turn, ahead of their game. Irrespective of their size and stature businesses are now realizing the importance of staying interconnected and are hence transitioning from their traditional practices towards adopting e-commerce and m-commerce to stay ahead of their game.

E-commerce

E-commerce can be explained as the process of using the internet in order to conduct the various activities that are involved in effectively conducting and managing your business operation. This does not only include the simple buying and selling of various products and services, but instead it also includes various other activities such as searching for a partner, dealing with competition and counterparts, choosing the most optimum form of insurance and transportation, dealing with all the banking transactions (such as paying and billing), picking and delivering orders and even communicating with your sales men. (Swatman, P. & Chan, Caroline. 2004)

Implementing an effective ecommerce multi stage model

Once a business decides to switch to e-commerce, it becomes imperative to make the transition as effective and smooth as possible. This however can be done by incorporating the e-commerce multi stage model. According to this multi stage model, a business must first initiate with conducting a thorough search, identifying all the items or products that it requires and find out who is actually selling them. Here, the broader the scope of his search, the economical it is likely to be for his business. Next, he or she much engages in selecting and negotiating with all the previously identified vendors and get hold of the price quotations and other important details from them. He or she must also conduct feasibility while choosing which items he wants to order and from whom. (Swatman, P. & Chan, Caroline. 2004) Once, the business has identified the most adequate vendor for itself and have concluded the initial negotiation process, he or she must then decide which items they want to order and then ...