Knowledge Management System

Knowledge Management System





Structured Abstract

Purpose

This paper will evaluate a suitable knowledge management system for providing strategic and competitive information about customer preferences. The system that will be implemented in order to increase the efficiency of the organisation is Enterprise Resource Planning system. This system will integrate all modules of the organisation and come up with a system that would help the company in creating a competitive advantage.

Methodology

The data is collected through the organizational interviews. Different information extracted from different expertise. To formulate the assignment interviews were unstructured that helped us to evaluate the comprehensive problem and detailed knowledge.

Findings

After analyzing the interviews there were significant findings and information came into the research. These findings and information includes ERP as business management thinking, it is a new management model; and as a management tool, it is also a set of advanced computer management system. The goal of implementing an ERP system is to integrate and coordinate a variety of business functions, including payroll, accounts payable, materials management, quality management, plant maintenance, sales and distribution, project management, and human resources management under one management system. ERP application will sum up all existing software modules which will integrate numerous significant undertakings in an organization. It is management's key responsibility to motivate and appreciate employees, making a proper scope, manage the change, and find excellent resources for a successful SAP implementation. When all key players have been plugged into the implementation process, a robust ERP will be produced, thereby providing a certain advantage within the industry.

Research limitations/implications

As our research selected one organization so the research includes the results and findings of one organization. This research could only provide the comprehensive information of the particular company or could be associated to the industry.

Practical implications

The research has provided detailed information for the particular company selected. The major advantage of ERP system is to advance the performances of associations in designing of assets, command of procedures, and command of management. The main context of the study is to understand the evaluation of the ERP to achieve better adaption the idiosyncrasies of each company. This is achieved through the configuration or parameterization of the processes according to the outputs that are needed for each implementation. For example, for tracking inventory, a company may need to handle batch and lot numbers for each item, which might not be required for another company. The main need of the research evaluates a suitable knowledge management system for providing strategic and competitive information about customer preferences.

Originality/value of paper

The research paper has primary data that is collected through the interview. Transforming a core business process requires intensive cooperation among executive peers and therefore for ERP adoption process which involves multiple business units, requires a confrontation of reality, both external and internal.

Knowledge Management System

Introduction

This paper will evaluate a suitable knowledge management system for providing strategic and competitive information about customer preferences. The Knowledge management system that will be implemented will be demonstrating the best method of analysing requirements and justifying suitable ...