MANAGEMENT SUMMARY

Management Summary

Management Summary

A high-performing team is a fully aligned entity that operates horizontally to achieve increasingly higher levels of results. There is fundamental agreement on the business strategy. Roles are clear and accountability is redefined to include peers holding one another--and the leader--accountable for results. Protocols are in place for decision making, conflict management, and team behavior. Relationships are transparent and avoid silo defensiveness. There is an unmistakable we-ness to how a high-performing team conducts itself.

A team that has nothing to hide is not just willing but eager to make sure that the board is up to date on everything that's going on in the company--good and bad. According to according to

1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3. Catherine Burzik, CEO of Kinetic pertaining to or producing motion.

A leader in wound-care products, members of the executive team need to observe the Golden Rule: Don't surprise the board, just as the CEO and top team don't want the board to surprise them. "The management team is together all the time," explains Burzik, "but the board only meets quarterly, so there is often a lag time between what management knows and what the board knows." She recommends communicating with the board between quarterly meetings-at least once a month during periods of major change within the company.

The intent of performance discipline process is to provide timely "course correction" resulting in a "win-win" for the employee, manager and department. This discipline should begin as soon as a manager determines that employee performance has declined from previously established standards. Elements of performance discipline process include corrective feedback, performance improvement plan, and a one-time warning.

Just as positive feedback is provided on an ongoing basis, corrective feedback should be provided whenever a manager ...