Managing in the construction industry in Iran, to what extent the western ideas about managing people apply

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ACKNOWLEDGEMENT

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.

DECLARATION

I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

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ABSTRACT

In this study we try to explore the concept of “human resource management construction industry Iran” in a holistic context. The main focus of the research is on “employee motivation, recruitment and selection and training and development” and its relation with “Iran construction industry”. The research also analyzes many aspects of “HRM” and tries to gauge its effect on “construction industry”. The objectives of this research were to understand whether the motivation and employee engagement process within the construction Industry in Iran can be changed; this objective aims to illustrate the differences between construction industry in Iran and Western countries and to examine whether the Western ideas can be applied. To see the extent to which the selection and recruitment process within the construction Industry in Iran can be changed; this objectives aims to analyze the selection and recruitment process within the construction industry in western countries and the way in which it differs from those in Iran. Furthermore, it will try to examine whether this process can be changed in Iran. To understand whether the training and development process within the construction industry in Iran can be changed; this objective aims to compare the training and development process within the construction industry in western countries to Iran and examine the whether this process can be changed in Iran to improve performance and efficiency. The research results showed that the western principles of HRM apply completely in Iran construction industry.

TABLE OF CONTENT

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background1

Scope of work1

Western and Middle Eastern Cultures in Work environment2

Research Objectives:2

Sources of Information:3

Methodology4

Work Plan4

Outcome4

CHAPTER 2: LITERATURE REVIEW6

Iran Construction Industry6

Managing HR in Construction Industry6

Motivation and employee engagement7

Motivation7

Costs Associated with Motivation9

Needs and expectations at work - Intrinsic and extrinsic motivation13

Employee Motivation Theories14

Employee engagement20

Definitions of Engagement20

Concept of Engagement21

Engagement as a Method for Sustaining Competitive Advantage25

10 C of employee engagement27

Connect27

Career27

Clarity27

Convey27

Congratulate28

Contribute28

Control28

Collaborate28

Credibility28

Confidence29

Training and development29

On the job training34

Off-the-job training34

Selection and recruitment35

Recruitment38

Selection39

The Iran recruitment context - skills supply and training40

Selection practice in construction41

Globalization and HRM practices42

Interview47

Type of interview47

Six steps to interviews48

Prospect48

Approach49

Present49

Overcome objections49

Close49

Follow up49

Ethical issues in interviewing49

Privacy and confidentiality49

Informed consent50

Harm50

CHAPTER 3: METHODOLOGY51

Mixed Research51

Classification of research methods51

Multi-method studies52

Mixed method studies52

Steps in mixed methodology52

Research Design53

Literature Search54

Instrument for data collection54

Sample54

Data analysis54

CHAPTER 4: DISCUSSION55

Challenges facing SHRM in Iran55

The Soft 'HRM' and Hard 'HRM' in Construction56

Staff Training and Development58

Training and Development Programs59

Data Analysis64

CHAPTER 5: CONCLUSION67

REFERENCES71

APPENDICES 182

APPENDICES 283

CHAPTER 1: INTRODUCTION

Background

Human beings are the asset of all industries including the construction industry. For the smooth delivery of the work, the human resource must be managed ...