Motivations in Monetary Form Affect the Staff and To What Extent Can the Company Afford

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Acknowledgement

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.

Declaration

I [type your full first names and surname here], declare that the contents of this thesis represent my own unaided work, and that the thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

Abstract

The trend in compensation research has been geared towards how to more effectively pay people, or how to tie pay to actual performance as opposed to position or organizational tenure (Gerhart, Trevor, & Graham, 1996). As organizations struggle with this issue, one of the primary concerns is the argument of the extent to which a job should be evaluated solely on incentive, as opposed to a base salary. As a result, some researchers have focused their efforts on the amount of compensation that is based on incentive and the resulting effect on performance. 

Table of Contents

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Problem Statement1

Research Aim1

Research Questions2

Electronic data base searches2

Inclusion and exclusion criteria3

Learning Process3

CHAPTER 2: LITERATURE REVIEW5

Employee Motivation5

Employee Reinforcement6

Employee Motivation in luxury hotel7

Employee Motivation at Hotel Industry9

Impact of Monetary Motivation13

Hamburg Hotel16

CHAPTER 3: METHODOLOGY18

Research Objectives18

Sample and Instrument19

Data analysis20

CHAPTER 4: FINDINGS AND ANALYSIS21

The Front Office22

Service Marketing Concept23

Performance objectives23

Dimensions24

Brand concept24

Research, outcome and analysis24

Results25

CHAPTER 5: CONCLUSION33

REFERENCES35

CHAPTER 1: INTRODUCTION

The subject at hand pertains to the discussion of the application and contributions of the motivation of employees in the monetary form and the methods through which the company can afford it. This investigative study undertakes the discussion in a much detailed manner and through a comprehensive research. For this purpose, the study undertakes to investigate the theoretical and practical concepts of the monetary motivation in the hospitality industry. The company which has been taken into consideration is Hamburg Marriott Hotel, which is analyzed with respect to the motivation and enhancement f its employees' performance through the monetary form.

Problem Statement

One of the most significant challenges faced by organizations has been employee performance. In order to accomplish the objectives of the organization, managers must use techniques by which employees can be productive at a high level, while maintaining superior levels of quality. The current study deals with the investigation of the subject concerning the question given below:

In what way can motivation of the Front Office employees be improved through the monetary forms and how does the company achieve this?

Research Aim

The researcher will analyze the motivation strategy of the employees in general and the form of monetary motivation of staff in Hamburg Marriott Hotel in particular. An extensive research study is conducted and a comprehensive data collection is performed in order to fulfill the aim of this research study.

Research Questions

The research questions to be studied and discussed in this study are given as follows:

What is the current motivational situation of the Front Office staff?

What do the personnel expect from the employer?

What is the current organizational structure?

How ...