NEGOTIATION

Negotiation

Negotiation

Introduction

Negotiation is basically a dialogue between two or more parties that aim to reach to an understanding. There could various objectives of the parties who are involved in the negotiation process. The basic objectives of the parties who are involved in the process of negotiation include:

Producing an agreement upon courses of action.

Gaining a particular advantage at the end of the dialogue of negotiation.

Bargaining for collective or individual advantage.

Resolving point of difference or disagreement.

Devising outcomes top satisfy and fulfill various needs of the parties involved in negotiation (Collins, 2009, pp. 58).

Negotiation was selected as a subject to discuss because it is very important to understand the importance of negotiation. Negotiation was selected as the subject to be discussed because it is very important to understand the effective ways of communication during the negotiation process.

Literature Review

According to the negotiation role play performed in class, the important subjects that will be discussed will include some important aspects that are important to be considered. These aspects decide the expected outcome of the negotiation process. The subjects that are important to be discussed in this report according to the selected video are discussed as follows.

Negotiation Outcomes

According to Taylor, there are two most common negotiation outcomes that result at the end of a negotiation. The type of negotiation outcomes that result at the end of a negotiation benefit either the parties or both the parties have to bear the loss (Taylor, 2000, pp. 82). Both the negotiation outcomes are defined below.

Win-Win Negotiation

According to Downs, this type of negotiation is basically a negotiation process in which both the parties discuss the matter and aim to compromise at a particular point in order to make a deal. In this type of negotiation, collaborative style of communication is used to negotiate a specific purpose (Downs, 2008, pp. 28). This outcome is known as the win-win negotiation because both the parties in this type of negotiation win at the end of the negotiation process.

Lose-Lose Negotiation

This type of negotiation is a negotiation process in which the parties involved are not ready to agree at a point of compromise. According to Malthotra, in this type of negotiation, avoidance of each other's interests and expectation is often demonstrated (Downs, 2008, pp. 28). This negotiation outcome is known as lose-lose negotiation because both the parties suffer a loss at the end of the negotiation process (Malhotra, 2006, pp. 4).

The following are some of the very important factors that are considered very important in to make the negotiation process effective and bring out positive outcomes at the end of the negotiation process.

Voice

According to Barad, voice plays a vital role in communicating with others at different situations. It is very important for the speaker to modulate his voice according to the situation. Voice should always be clear in order to make the listener understand what the speaker actually needs to communicate (Barad, 2008, pp. 34). The different factors that are involved in vocal expressions include tone, pitch, volume, pace and clarity of ...