Operation Control and Improvement of Account Opening

By

ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.

.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

Signature:

Date:

ABSTRACT

The researches focus on the management of processes and provide quality service to the customer in the banking industry. By automation and standardization of the method of new account openings, the institutions involved in financial activities will not only decrease time and hazard involved in opening o new accounts but advance clientele approval and commitment as well as decreased time and cost of obtaining new clients would be achieved and on the other hand there would be decrease in the processing and boosting the revenues. Based on the diversification of banking providers should refer to each model that allows you to estimate and compare what different banks are getting with your company to know the return they get from the relationship and to evaluate it. It is drawing up a document allowing each bank to know both the volume of business transacted through him, as the burden in absolute numbers and percentages. Subsequently deduct the cost of borrowing in the interbank market, which will produce the gross return that the bank obtains about the company, i.e. the amount the bank will earn and the amount of resources that will be devoted to client get this benefit.

TABLE OF CONTENTS

ACKNOWLEDGEMENTii

DECLARATIONiii

ABSTRACTiv

CHAPTER 1: INTRODUCTION1

Introduction1

Company Background1

Aims and Objectives2

CHAPTER 2: LITERATURE REVIEW3

CHAPTER 3: METHODOLOGY5

Qualitative methodology5

Quantitative methodology5

CHAPTER 4: DISCUSSION6

CHAPTER 5: ANTICIPATED RESULTS8

REFERENCES9

APPENDICES14

Questionnaire14CHAPTER 1: INTRODUCTION

Introduction

Private Banks to open a new account boasts new possibilities of service in agreement with the values of management-oriented architecture and revise methods for centralized and inflexible methods of tricked in the centered tense system. Extensible architecture presents the smallest total cost of ownership by utilizing IT investments that already exist, supplying a very fast return over buying by permitting very fast implementation through a clear package. Financial institutions are not free of errors or infallible, as well as experience has shown that the amount of mistakes is high and diverse. (Snell 2007, 459)

Company Background

BNP Paribas S.A. (BNP) is a listed company in Euronext who based in France. BNP is one of the top tier international banks in the world. It operates worldwide in 84 countries and employs over 200,000 staffs. BNP Paribas S.A. was established since May 23, 2000, which was a merged entity between Banque Nationale de Paris (BNP) and Paribas in 2000. BNP have three core businesses, they are retail banking, corporate & investment banking and Investment Solutions. Private banking is one of the sectors of investment ...