Operational Scenario

Operational Scenario

Attitudes can have a significant effect on the behavior of a person at work. In the world of work we are concerned with attitudes toward supervision, pay, benefits, promotion or anything that might trigger positive or negative reactions. Employee satisfaction and attitudes represent one of the key areas of measuring organizational effectiveness.   orker attitudes are tendencies to react in a favorable or unfavorable way toward objects, people, or events, generated by mind-set toward supervision, pay, benefits, promotion, or anything that might trigger positive or negative reactions. As a result, employee satisfaction and attitudes represent one of the key areas for measuring organizational effectiveness, workplace environment, job satisfaction. Attitudes reflect a person's likes and dislikes toward other persons, objects, events, and activities in their environment. (Alex Benz 2008)

It makes sense to study and know about attitudes because strong attitudes will very likely affect a person's behavior. Because of the importance of the links of task, contextual, and ethical performance with important measures of organizational effectiveness, one of the key goals of managers should be to create linkages between employee performance and their satisfaction. However, it is not always easy to change a person's attitudes about their work. The reason is that attitudes toward work may be only one important aspect of the person's structure of attitudes.

They might be linked strongly to other important ones, making them deeply embedded, and thereby limiting how much managers can succeed in altering the way employees feel and act. However, particular attitudes and satisfactions at work can and do change, sometimes quickly, as events change. Employees who are happy and productive one day can become dissatisfied and resentful overnight as a consequence of some kind of managerial action. Many organizations pay close attention to attitudes by conducting periodic attitude surveys of employees, and seeking feedback in other ways. The hope is that by assessing employee attitudes it will provide important information about the effectiveness of different management strategies.

Motivational organizational strategies

One of the main drivers for successfully becoming a 'model employer' and is that we are a site for Improving Working Lives (IWL). The IWL initiative (1) is far reaching. It has set standards summarising the commitment expected from NHS employers to create well-managed and flexible working environments, which support staff, promote their welfare and development and respect their need for a healthy work/life balance. The standard has three stages and progress by employers ...