OPERATIONS MANAGEMENT PRINCIPLES TASK NAME: PHASE

Operations management principles

Operations management principles

The clientele service manager leads groups of clientele service representatives in resolving matters and maintaining high clientele satisfaction. The role of Operations management principlesinvolves ensuring that contractual support representatives meet contractual service levels, defining those service levels, developing support center processes, and working with other functional areas to control service costs while maintaining customer satisfaction. The sales charge is a procedure of reimbursing salespeople for the services they provide to their employer. (Keenan, 2002)

Under so-called directly" commission arrangements, the salesperson obtains a previously agreed-upon percentage of the revenue brought in ...