PREMIER OFFICE SUPPLIES LIMITED

The Premier Office Supplies Limited

ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do the research of case study.

EXECUTIVE SUMMARY

The purpose of this case study report is to identify the strengths and weaknesses of the existing accounting system and human management system of the Premier Office Supplies Limited and also point out the areas where improvement can be made. On the bases of the analysis appropriate changes are recommended in order to improve the business processes. There are different areas where improvement is needed like Human Resource, Information Technology and Internal Control Procedures.

TABLE OF CONTENTS

ACKNOWLEDGEMENT2

EXECUTIVE SUMMARY3

TERMS OF REFERENCES5

METHODOLOGY6

FINDINGS7

Introduction: Company Background and Structure7

Organization and Current Position on the Market7

Accounting Operations8

Staff Performance in the Accounting Department9

New Organization of Work after Training11

Functions of Human Resources Management12

Competencies to Suggest Changes for Improvement13

Contingency Planning for an Electricity Supply Failure17

Analysis of the Company Performance and Potential for Fraud18

Risk Analysis of Potential for Fraud in the Accounting System19

Risk Analysis of Potential Fraud in the POS's Accounting System19

Conclusions23

Recommendations25

Implementation and Review26

REFERENCES27

APPENDIX29

TERMS OF REFERENCES

This report has been compiled under the terms set out in the proposal document submitted to [Name of the Instructor], Instructor of , [Name of City], on 12 April 2011. Author works on temporary basis in customer service field and has no access to an accounting work environment. The report is based on the case study “The Premier Office Supplies Limited” AAT Technician Managing systems and people in the accounting environment. Objectives of the project as determined by the AAT are to demonstrate competence in these two areas.

METHODOLOGY

Research for this report has been based on the information extracted from the simulation “The Premier Office Supplies Limited”. As a source of information regarding existing polices in area of employment law: “New right to request changes to terms and conditions of employment” has been studied. Review of existing situation in the POS's Accounting Department has been provided using the SWOT techniques. Also available accounting literature has been studied to establish the best accounting practice.

FINDINGS

Introduction: Company Background and Structure

In the changing economic environment POS owes success and good performance to its ability to respond to changing circumstances and to maintain good, advantageous relationship with customers and suppliers.

The history of the company goes back to the 90s when was established by three colleagues with strong professional background in the office stationery supply market. They have seen a niche on the market and decided to respond to the market demand by offering next day delivery service. The commitment of dispatching office supplies to business customer immediately requires the company to operate on just-in-time system. Just in time approach is a way by which goals of profit, quality and customer satisfaction can be achieved more effectively. Cutting back on an inventory allows releasing more capital, which could be re-invested in the ...