Quality Improvement Plan

Quality Improvement Plan

INTRODUCTION

Cleveland Clinic is a physician driven medical organization that focuses on managed care with committed improvement in the delivery of healthcare services within the community. The organization is responsible for providing detailed and contracting medical management services (Cleveland Clinic, n.d).

MISSION

The mission Statement of Cleveland Clinic says, “We respond to the key challenges of modern medicine. We are looking for innovative therapies. Improve existing formulations in the market and make them available on a large scale. Research and development are the pillars on which our business” (Cleveland Clinic, n.d).

ORGANIZATIONAL VALUES

Mutual Respect

Cleveland Clinic treats others nicely. Cleveland Clinic shows empathy and understanding with colleagues. Cleveland Clinic accepts diversity and derives satisfaction with teamwork (Cleveland Clinic, n.d).

Openness and Innovation

Cleveland Clinic is curious about the world and open to innovative solutions. Cleveland Clinics are looking for what has not yet been discovered, with customized and innovative solutions. Cleveland Clinics are happy to take on new challenges for shaping reality. This approach will allow Cleveland Clinic to gain a competitive advantage in such a difficult market today (Cleveland Clinic, n.d).

Quality

Cleveland Clinic performs tasks in accordance with specified standards, acting with due care and diligence, which translates into high quality products for their patients (Cleveland Clinic, n.d).

Operational Excellence

Cleveland Clinic builds their business through the effective action in specific areas of responsibility. Cleveland Clinic ensures the effective and timely execution of tasks. Cleveland Clinics are committed to continuous improvement of processes within an organization, allowing Cleveland Clinic to increase the effectiveness of their work (Cleveland Clinic, n.d).

AREAS OF CONCERNS

The written program is the quality of the team's work plan, approved by the hospital management of Cleveland Clinic and developed for twelve months that presents goals and objectives with regard to improving the quality of clinical activity. Objectives of the program are clearly defined and focused on important aspects of care, including their frequency, risk and / or the possibility of complications (Cleveland Clinic, n.d). Areas of improvement include:

Diagnostic and therapeutic procedures,

The content, completeness and quality of medical records,

The organizational

Improving access to services

Improve patient satisfaction,

Pharmacotherapy.

Verification of the program of activities for the improvement of quality

The work program for the improvement of quality will be verified at least once a year. The implementation of a quality improvement program will be subject to cyclical analysis, which identifies the elements which is not carried out and analyze the reasons (Øvretveit ...